Shipping

Back Orders

We try to avoid any back orders; however, they occasionally occur, and your patience is greatly appreciated. You will be notified of any back-ordered parts and the expected ship date.

Return Policy

Any product suspected of being defective must be returned freight prepaid for inspection. If it is found to be defective in material or workmanship, it will be repaired or replaced at no charge, including freight. The product will be return-shipped the same way it was originally shipped to the customer. The difference in cost for any upgraded shipping will be at the customer's expense. NO REFUNDS OR CREDITS ON ANY PART THAT HAS BEEN RE-MACHINED, ALTERED, OR REPAIRED OUTSIDE OF COLEMAN RACING PRODUCTS. NO REIMBURSEMENT OR CREDIT FOR ANY OUTSIDE LABOR.

Merchandise may be returned for credit or exchange within thirty days of purchase. Any returns after thirty days will be subject to a 15% restocking fee. There are no returns after sixty days of purchase. All returns must be authorized and assigned a Return Goods Authorization No. (RGA) accompanied by a copy of the original invoice. 

Custom orders are not returnable. No credits, exchanges, or refunds on any part(s) that are custom or have been installed, used, altered, painted, or changed in any way. No credit will be issued for any part that has been returned damaged due to insufficient packaging. All parts will be inspected for merchantability before any credit is issued. No returns will be accepted on any parts purchased through a third party. Parts must be returned by the original purchaser only.

 NO CALL TAGS WILL BE SENT FOR PARTS ORDERED IN ERROR BY THE PURCHASER.

Claims For Products Damaged or Lost During Shipping

All claims for lost or damaged products must be reported to the shipping company at the time of delivery or as soon as possible. Upon receiving any damaged boxes broken open, re-sealed, or tampered with, report it to the delivery person and take pictures of the damaged box. Inspect all contents for damage and for missing parts with the delivery person present if possible. Do not discard the damaged container, the shipping company will want to inspect it. Report the damaged or missing part(s) along with photos of the damaged container to Coleman Racing Products shipping department to get a claim with the shipper started. Uninsured shipments will only be issued credit in the amount reimbursed to Coleman by the shipping company. See shipping insurance below.

Shipping Insurance

It is highly recommended to insure the part(s) being shipped to cover the full invoice amount. It is the customer's responsibility to request that the shipment be insured.

Uninsured Shipments:

1) Customer will be responsible for the total invoice amount.

2) Coleman Racing Products will only refund the customer the reimbursement issued by the shipping company for damaged or lost parts

that are uninsured.

3) Customer will be responsible for the balance that the shipping company does not refund.

4) Coleman Racing Products will only re-ship the order at the full invoice price until Coleman receives reimbursement from the shipping company for

the damaged or lost parts.

Insured Shipments:

1) Customer is responsible for the total invoice amount until reimbursement has been received by the shipping company.

2) Customer will be charged the total invoice amount on shipment of replacement parts until Coleman Racing Products receives the reimbursement

from the shipping company. The customer has the option to wait until Coleman Racing Products receives the reimbursement before shipping the

replacement part(s).

International Orders

Coleman Machine, Inc. does not pay taxes and duties on international orders. They will be due upon receipt.

 Coleman Limited Warranty:

Coleman Machine, Inc. (“Coleman”) warrants any automobile component it sells will be free from defects in material and / or workmanship for either sixty days from the date of invoicing, or until installation, which ever period of time is shortest. The duration of any implied warranties is limited to the duration of this warranty. Any Coleman product suspected of being defective within the warranty period must be returned freight prepaid for inspection. If the product is found to be defective in material or workmanship, it will be replaced at no charge including freight. In all events, Coleman’s liabilities shall be limited to replacing any allegedly defective part. Coleman shall not be liable for any special, incidental, or consequential damages caused as a result of any defect. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. THIS DISCLAIMER APPLIES TO THE ORIGINAL PURCHASER AND ALL OTHER PERSONS AS WELL. Further warranty limitations: 1) Improper Installation, 2) Modification or alteration, 3) Cases of misuse or intentional damage, 4) In any case where the part or component has been damaged as a result of an accident or as a result of use beyond its normal useful life. To the extent that warranty exclusions are not permitted under some state laws, the said limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

 Change to These Terms

We reserve the right, in our sole discretion, to change these Terms at any time. Updated versions of the Terms will be posted here on our Site and are effective immediately. Please check back frequently, especially before you use our site, to see if these Terms have changed. Continued use of the Site after any changes to the Terms constitutes your consent to such changes.